FAQS

 
 

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AXIKIT ACCIDENT APP

  • Most current model smartphones and tablets using Android and iOS.

  • Yes. Contact us for a quick 10 minute demo.

  • There is a one-time setup fee and monthly subscription fee. The cost is just pennies per vehicle per day, depending on fleet size and options.

  • Yes

  • Press "More" at the bottom of most screens. The side menu appears, and you'll see the version number near the top. You can check AxiKit in the app stores to see if "Update" appears on your device. We suggest you set your devices to auto-update so you'll always have proper functionality and access to the latest features.

  • Yes.

  • • Your logo
    • Emergency contact name and phone
    • Insurance information, including an image of your insurance card
    • Who receives reports, and which types
    • Who is contacted before the driver leaves the scene
    • Special company procedures
    • Custom popup alerts
    • Customizable question fields
    • Link to company FAQ page, driver portal, or company video
    • How data is cleared from the device and by who
    • More

  • Yes.

  • The complete report, including recordings and photos can be reviewed on mobile devices and desktops.

  • Although most functions work without an internet connection, you'll need it for some GPS functions and sending reports.

  • Although it's designed to be very user friendly, we strongly suggest you make AxiKit App part of new hire orientation and periodic refreshers, such as safety meetings.

  • Yes. We provide support materials to make it easy to familiarize your staff with AxiKit. You will receive a Quick Start Guide and Quick Start Video. We also provide a Manager's Guide and a monthly newsletter called AxiTips.

 

AXIKIT ACCIDENT KIT

  • 7.0″H x 4.0″W x .25″D.

  • No. AxiKit Accident Kit is designed for use with the user's digital camera or cell phone camera.

  • AxiKit Accident Kit can be imprinted with your text in 4 areas: each side, back panel, and the “Step 7″ panel. Click here for a form that will help with ideas for customizing your AxiKits. We can also customize your AxiKits in other ways. If you have special requirements, just let us know.

  • Yes. There is no extra charge for your logo if it’s a high quality electronic image, it’s included in the customization fee. We accept most file formats such as .eps, .jpg and .ai.

  • Yes. There is no extra charge if you provide a high quality electronic image, it’s included in the customization fee.

  • Yes. The customization fee includes color. If you need a precise PMS color match, we can quote the cost.

  • All orders are prepaid. You can order securely online. We accept Visa, MasterCard, American Express, and Discover. To pay by check, or if you need other assistance, please contact our Customer Service Department at 1-800-729-4548 (Mon-Fri 9A-5P eastern).

  • AxiKit Accident Kit orders are usually shipped in 2-3 business days. Customized orders are usually shipped in about 2 weeks. When you place your order, you will receive a confirmation with an estimated ship date. Ground shipping usually takes 2-5 days. Overnight and 2-day shipping are available; please ask for quote.

  • We stand behind the quality of our products. Please notify us immediately if you have quality concerns about your order. We will gladly replace defective products if you notify us within 30 days of delivery at customerservice@axikit.com. We do not offer refunds.

 
 

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1-800-729-4548

 

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